Voice of Campus
Assessing student experiences in real time is the focus of Voice of Campus (VOC), but can also include staff, faculty, and visitors to campus, such as prospective students or visiting scholars.
Collecting feedback during or immediately after an experience permits correcting problems and leads to an opportunity to create a positive experience from one that started out less than positive.
At other times the value is to have a longer time frame for the individual to reflect upon and provide feedback overall. Resources included here pertain to immediate feedback and future behaviors based on the immediate feedback. Reflection on experiences over a longer time frame, such as an entire academic year or academic career, would involve other methods such as the Survey of All Students (SAS), the Senior Exit Survey (SES), or surveys of alumni.
Voice of Campus Survey Methods
- Adding an anonymous survey link to your website, social mediator as a footer in your email signature
- Having casual conversation or conducting focus groups
- Implementing a kiosk style “point of service” survey method
- Sending personal link surveys
- Using Quick Response (QR) codes
- Sending Short Message Service (SMS) Surveys
Voice of Campus Survey Examples
Qualitative Scale Survey
Click below for an example of an Qualitative Scale (open-ended) survey.
Example SurveySignature Line Footer with an embedded survey link
Contact Information
For questions or assistance with Voice of Campus or Qualtrics surveys, please contact the Institutional Effectiveness team.